• There is a large blue button 'Download Chrome' and below it 'For Mac OS X 10.6 or later'. I click on the button. Result: the whole screen goes gray, and all links are.
• Step 1, Open Google Chrome. Google Chrome is the app that has an image of a red, green, and yellow wheel with a blue dot in the middle. Download Google Chrome, if you haven't already done so.Step 2, Drag the PDF into Chrome. This will open the PDF in a new Google Chrome tab.Step 3, Click. It's the icon that resembles a printer in the upper-right corner of the page.

Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents. And now, it's connected to the Adobe Document Cloud − making it easier than ever to work across computers and mobile devices. Three ways to access Kami:. Chrome Extension. Web App. Other browsers – access your Kami account on Google Chrome, Mozilla Firefox, Safari, Internet Explorer and more.

WhatsApp Web comes with all the important features that are available in the mobile apps, including the ability to download files. Be it images, videos, documents like PDF, and even audio files, all of them are easily downloadable. But sometimes, when we try downloading one of these files, WhatsApp Web doesn’t download files.

You either don't see the download button, or clicking on the button doesn’t evoke any response. Downloading the same files on the mobile device works fine. The issue is on the PC only. So what does a person do in such a situation?

Don't worry. Here you will find 7 best tips to fix the media files not downloading problem on WhatsApp Web.

Let’s check them out.

1. Restart Browser and PC

We should commence with the basic solution first, and one of them is to restart the browser. Close the browser and open it again. Then try downloading the files. If that doesn’t fix the issue, reboot your PC too.

2. Check Network Connection

Make sure the internet is working properly on the computer. Try opening a new page in the browser. If the website doesn’t load, there is some network issue. Restart your modem.

3. Check Date and Time

You should also verify the date and time on your PC. Make sure they are set correctly. To do so on Windows, right-click on time in the taskbar and select Adjust date/time.

Then, turn the toggle on for Set time automatically and Set time zone automatically. Use the Sync Now button to synchronize time.

4. Reconnect WhatsApp Web

You should also try logging in again into the WhatsApp Web. For that, first, you need to logout from it. To do so, open WhatsApp Web and click on the three-dot icon above the chat list. Select Log out from it. Once logged out, you will be asked to scan the QR code again. Then try downloading files.

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5. Disable Ad Blockers

Are you using an ad blocker on your browser? Try disabling it. If disabling the ad blocker solves the issue, then it is your culprit. However, you don’t have to disable it for all the web pages. Check your ad blocker settings and whitelist web.whatsapp.com in it.

6. Clear Browser Cache and Cookies

Many times, the issue can be resolved by clearing your browser cache and cookies. Doing so will not delete your downloaded files or browsing data. It will only clear temporary files.

We will tell you the steps to clear the cache on the Google Chrome browser here.

Step 1: Open Google Chrome and click on the three-dot icon at the top. Then select Settings.

Step 2: Scroll down and click on Advanced. Then, click on Clear browsing data.

Step 3: Select the checkbox next to ‘Cookies and other site data’ and ‘Cached images and files’. Then, hit the Clear data button.

Step 4: Close your browser and log in to WhatsApp again.

7. Download Media Files Properly from WhatsApp Web

If none of the methods mentioned above work, make sure you are correctly downloading the files.

How to Download Photos and Videos from WhatsApp Web

To download any type of photo such as JPG, PNG, etc. from WhatsApp Web, open the chat in WhatsApp Web from where you want to download the image. You will notice the image is already available without you clicking any button. However, it’s not downloaded yet. For that, click on the image to view it. Then, hit the download icon at the top.

Alternatively, you can also right-click on the image and use the 'Save image as' option. The Save as dialog box will open. Click on Save to download the image.

Note: By default, all the downloaded files from WhatsApp Web will be available in the Downloads folder on your PC.

The steps are the same for videos too. The only difference is you need to wait for a bit to hit the download button. Initially, the button will appear grayed out. Let the video load to make the button functional.

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How to Download PDF and Other Documents from WhatsApp Web

Downloading PDF or other documents from WhatsApp Web is easy. Just click on the PDF file once. It will open the Save as dialog box. Choose the download location and hit the Save button.

How to Download Audio from WhatsApp Web

For that, first, click on the down arrow present on the left side of the audio clip. It will change into the play icon. Then, hover your mouse over the audio clip and hit the small down arrow. Select Download from the menu.

Bonus Tip: How to Download Multiple Photos from WhatsApp Web

You cannot select multiple images in WhatsApp Web. You will have to use a Chrome extension to download multiple photos from WhatsApp Web.

The Chrome extension that we suggest using is Image Downloader. It will help you in downloading multiple images from websites such as Pinterest too.

Install Image Downloader

Once the extension has been added to Chrome, open the chat in WhatsApp Web having multiple images. Then click on the Image Downloader extension in the top bar. It will show all the images available in the chat. Select the images that you want to download by clicking on it. Then hit the Download button.

A warning notification will appear. Select No. Doing that will download all the images in one go. If you click on Yes, you will be asked to select the download location for every photo.

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Fixing WhatsApp Woes

We hope the above solutions would have fixed the media files, especially with the 'images and videos not downloading' issue on WhatsApp Web. If the issue persists, download the WhatsApp application for Windows and Mac. The dedicated app will let you download files without any issue.

Next up: Shortcuts are helpful. Why not use them for WhatsApp too? Check out these 15 shortcuts for WhatsApp Web.

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The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next​Top 15 WhatsApp Web and Desktop Shortcuts That You Should KnowAlso See#whatsapp #troubleshooting

Did You Know

India is one of the largest active user bases on WhatsApp.

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Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?

If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.

Some fixes will be easier than others but none require advanced knowledge.

If you’re ready to fix Chrome, let’s begin!

Is it your Mac or Chrome that is slow?

Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?

A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.

CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.

Common Chrome problems on Mac (and their fixes)

Mac battery draining fast

Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?

If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.

Follow these steps to find the offending site or extension:

1. Open Chrome and choose Window in the top menu.
2. Click on Task Manager.
3. In Task Manager, click the Memory Footprint column to sort them.

Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.

Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.

Chrome is running slow

Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.

Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.

The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.

Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.

To manually delete your Chrome cache on Mac:

1. Open Chrome and choose Chrome in the top menu.
2. Select Clear Browsing Data.
3. Check the history, cache, cookies, and other types of browser data that you want to delete.
4. Click 'Clear data.'

Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).

To delete Chrome cache and other browsing data with CleanMyMac X:

1. Download the free edition of CleanMyMac X and launch the app.
2. Go to the Privacy tab and select Chrome.
3. Select what you want to clean.

Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier.

Сhrome using significant energy on Mac

“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.

1. Open the Launchpad and type in Activity Monitor in the search bar.
2. Now, sort by Energy and use the [x] button to quit a process.

Disable background synchronization

There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.

1. Open Chrome and go to Settings.
2. Select Privacy and security > Site Settings.
3. Scroll down and click “Background sync.”
4. Use the slider to disable the background sync.

What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Was it enabled by default is a different question.

Chrome keeps freezing

Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.

We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.

Other ideas to try:

• Close all tabs
• Restore settings (Settings > Advanced > Reset settings)
• Log out from all your Google accounts and log in back again.
• Try browsing in an incognito window and see if that helps.
  
• Reinstall Chrome from scratch

Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.

Google Chrome is not responding

However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.

There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.

There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.

Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.

1. Open your Terminal app (you can find it via the Launchpad search).
2. Now, paste in sudo purge into the Terminal window.
3. Hit Enter

See if Chrome is feeling better now.

Google Chrome keeps crashing

Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!

Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.

Here’s what you should do to find a problematic Chrome extension.

1. Update your browser

Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.

2. Run a Safety check

The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select “Safety check” from the menu on the left. Press “Check now.” The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.

3. Turn off browser extensions

If that didn’t work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that’s when you’ve probably found the problem.

To manually disable and remove Chrome extensions:

• Open Chrome and go to Window > Extensions.
• Disable a few extensions or click Remove to completely delete them.
• Relaunch Chrome.

Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.

An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.

To disable Chrome extensions the simple way:

• Click on the Extensions tab in CleanMyMac.
• Click on Chrome Extensions and disable as you like.

Chrome won’t open

Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:

• Press and hold Command + Q — this will quit Chrome.
• Press Option + Command + Esc — opens a Force Quit pane.
• Uninstall Chrome and download it again.

If that doesn’t help, there’s a possibility that the problem is Google folder permissions.

Web pages not loading in Chrome

“Aw snap!”

This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.

The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.

• Check your internet connection.
• Update Chrome.
• Restart your Mac.
• Remove Chrome extensions (for steps see 'Google Chrome keeps crashing' section).
• Disable or relaunch hardware acceleration

Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System

If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.

Chrome update failed

Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.

To reset Chrome manually:

• Launch Chrome and go to Preferences
• Scroll to the bottom and click on Advanced Settings.
• Scroll to the bottom and click on Reset Settings.
• Read the pop-up and Reset.
• Relaunch Chrome and try to update.

Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.

Reset Chrome with CleanMyMac X's free tool:

• Open CleanMyMac X
• Go to Uninstaller tab and find Google Chrome in the list
• Click Application Reset in the dropdown menu next to the Chrome icon.

If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.

More tips to troubleshoot Chrome

Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.

Enable Prefetch

Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.

Use shortcuts in Chrome browser

You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.

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For example:

Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page

Find the full list of commands at the official Google Chrome Support page.

Frequently Asked Questions

Why does my Chrome keep freezing?

Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.

Why does Chrome use so much memory?

Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.

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How can I speed up my browsing experience?

As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.

That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.

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Thanks for reading and stay tuned!

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